Paste your tracking numbers. Every morning you get only the parcels that stopped moving, a message ready for the buyer, and the day you can file a claim.
Set it up once. After that it works while you make, pack and ship.
Paste them one per line, or drop in the CSV from Pirate Ship, ShipStation, Shippo or eBay. We find the tracking column and the carrier.
No more typing numbers into USPS.com one at a time
Each scan is saved. A parcel that goes too long without one, or gets an exception, a failed delivery or a return, is marked stuck.
No more refreshing tracking pages at night
One email with the parcels that stopped moving, a note ready for each buyer and, for USPS, the day a claim opens.
No more finding out from a not-received case
A sample of the morning email. Everything that is moving stays out of it.
StallWatch
3 parcels stopped moving (of 200 watched)
Good morning. 3 of your 200 watched parcels need a look today.
Stuck means no new scan for 3 business days at home or 7 abroad, or an exception, a failed delivery or a return. You choose the days.
7 days free, no card. Cancel any time.
No. It works with any tracking number from Etsy, eBay, Depop, your own site or a label tool like Pirate Ship or ShipStation.
When it goes longer without a new scan than is normal for the carrier, or the carrier reports an exception, failed delivery or return. You can change the number of days.
Paste numbers one per line, or upload the CSV your label tool exports. We find the tracking column for you.
No. We draft the note; you copy it and send it from Etsy or eBay.